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Terms and Conditions

Terms & Conditions for Swag and Sass

Effective Date: 1 September 2025

Welcome to Swag and Sass ("we," "our," "us"). These Terms & Conditions ("Terms") govern your use of our website [insert your website URL] (the "Site") and the purchase of our products. By accessing or using our Site, you agree to these Terms. Please read them carefully.

1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to make a purchase on our Site. By using the Site, you represent that you meet these requirements.

2. Products and Orders

All descriptions, images, and prices of our products are subject to change at any time without notice.
We reserve the right to refuse or cancel any order if fraud, unauthorized activity, or supply issues are suspected.
In the event of a pricing error, we may cancel or adjust your order after notifying you.

3. Payment and Billing

Payments are processed securely through our third-party payment providers.
By submitting payment information, you represent that you are authorized to use the payment method provided.
You agree to pay all charges associated with your order, including applicable taxes and shipping fees.

4. Shipping and Delivery

We will ship your order to the address you provide.
Delivery times are estimates only and not guaranteed.
We are not responsible for delays caused by shipping carriers or incorrect shipping details provided by you.

5. Returns and Refunds

Please refer to our Refund & Return Policy [insert link if available] for details on returns, exchanges, and refunds.

6. Intellectual Property

All content on the Site—including text, graphics, logos, product images, and design—is owned by or licensed to Swag and Sass and is protected by copyright and trademark laws. You may not copy, distribute, or use our content without prior written permission.

7. Prohibited Uses

You agree not to:

Use the Site for unlawful purposes
Interfere with or disrupt the Site’s functionality
Attempt to gain unauthorized access to our systems
Post or transmit harmful content, including viruses or malware

8. Disclaimer of Warranties

Our Site and products are provided "as is" and "as available." We make no guarantees regarding the availability, accuracy, or reliability of the Site. To the fullest extent permitted by law, we disclaim all warranties, express or implied.

9. Limitation of Liability

Swag and Sass is not liable for any indirect, incidental, or consequential damages arising out of your use of the Site or products purchased. Our total liability to you for any claim shall not exceed the amount paid for the product in question.

10. Indemnification

You agree to indemnify and hold harmless Swag and Sass from any claims, damages, or expenses arising from your misuse of the Site or violation of these Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of [insert your state/country]. Any disputes will be handled exclusively in the courts located in [insert location].

12. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with the updated effective date. Continued use of the Site after changes constitutes acceptance of the revised Terms.

13. Contact Us

If you have any questions about these Terms, please contact us:

Swag and Sass
Email: shopSwagAndSass@gmail.com

Return and Refund Policy

Refund & Return Policy for Swag and Sass

Effective Date: 1 September 2025

We want you to love your purchase from Swag and Sass. If for any reason you are not satisfied, please review our Refund & Return Policy below.

1. Returns

You may return eligible items within 30 days of delivery.
Items must be unused, unworn, and in their original packaging with tags attached.
Certain items (such as clearance items, gift cards, or personalized products) may not be eligible for return. These exceptions will be clearly noted on the product page.

2. Exchanges

If you need a different size, color, or style, we’re happy to offer an exchange (subject to availability).
Exchanges must follow the same eligibility requirements as returns.

3. Refunds

Once we receive and inspect your returned item, we will notify you by email whether your refund is approved.
Approved refunds will be issued to your original payment method within 5 business days.
Shipping fees are non-refundable unless the item arrived damaged or defective.

4. Damaged or Defective Items

If your order arrives damaged or defective:

Contact us within 5 days of receiving the item.
Provide photos of the damage/defect.
We will arrange a replacement or issue a full refund at no extra cost to you.

5. Return Shipping

Customers are responsible for return shipping costs unless the item is defective or we made an error.
We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items without tracking.

6. How to Start a Return

To initiate a return or exchange, please contact us at: